I was just given a windows HTC 8x Demo as a loan phone after taking in my handset to be replaced again (after being provided with a refurbished handset, the touchscreen stopped rotating and scrolling consistently after a week). I should have kept that handset because this loan phone is unbearable.
I am trying to give it a hard reset and the problem I am encountering is
1) under settings > about there should be a "reset phone" option. There isn't, I guess because it's a demo phone, and it has the "update demo phone option" instead (which, of course, doesn't work and won't update anything, that route leads to "Error Updating Demo Phone: Error code 0x80070057")
2) I would force a hard reset using down volume but the phone will not turn off. I hold down the power button and slide the icon down when it pops up, it resets. I hold the power button for 12 seconds or more, it restarts.
Seriously someone please help me or let me know what to do because I am about to lose it with this phone. I'm used to Android.
Let's try solving problem 2 first?