I have had the Pocket WiFi 4G R216 for about a week.
I previously had a Telstra 4G hotspot with iinet (optus sim card) which has a 5 device limit. No problems other than a lack of WIFI users. Using the vodafone sim card in the Telstra hotspot with updated APN it works as before.
Using the Pocket WiFi 4G R216 i have the following problems.
1. the service cant get 4G at all with external antennas on the hotspot, although the coverage map says 4G is available. Despite this i would be happy with the 3.5G if it would work properly. Without external antennas there is NO reception indoors at all.
2. device constantly flicks between 3G & 3.5G, there is no setting to fix onto 3.5G, only 3G or 4G only, but set to 3G only it flicks between 3G / 3.5G.
3. the web interface constantly crashes, it also crashes on the android app.
4. WIFI drops out occasionally all together.
I have tried to update the Firmware to 5.1 but need an unlock code to run the update, that said, there is no readme to say what the firmware will fix. I contaced tech support but my phone dropped out due to awesome network coverage, they said they would arrange an unlock code but i havent heard back from them.
Does anyone have any ideas on how to fix the problems above? points 2 & 3 are of the most concern at this point.
Thanks