Hi.
I have recently used the free upgrade to Windows 10. Since upgrading my download speed has been terrible (putting it politely). Is this a driver issue or should I just go back to Windows 8. Speed was adequate when using Windows 8 but now it is not.
Using a K3773 dongle with an Aspire E15 computer (ACER only 2 months old)
Thanks.
Posted awhile ago about cube dropping out internet connection i want an answer.
i live in 4g outdoor get 2-3 bars of service ok ping and download upload speeds.
am i going to continue to get dropouts everyday?
I have tried everything.
I recently purchased a 4g USB Modem Model number K5150 and I wanted to use it on my DrayTek Vigor2925 router. This part worked and I could browse the internet but I connected a SIP phone to the router and it wouldn't register. I was advised by DrayTek that possibly the issue may be caused by the 4G dongle using private IP address rather than public IP address. If a 4G dongle receives a private IP address, it means there is a firewall in front of the 2925 router and the firewall may block the SIP packets. I wanted to confirm to see if you block SIP packets?
My windows phone is dead. I purchased it on a 24 month contract but the warranty on the phone finished on 24th September 2015.
Can anyone tell me what options I have if any.
Thanks in advance
I'm having a problem with connections stalling. It seems to be with any site requiring an HTTPS connection, including Dropbox. All other types of site are unaffected. This is happening multiple times each day, and is affecting my ability to make client appointments, so any ideas for fixing it would be greatly appreciated. It's definitely a Vodafone problem, because it affects all devices connected to the modem. Resetting the modem doesn't work, and neither does rebooting the computer. Thanks in advance.
I have seen today that Optus now have a 50GB mobile broadband plan for $70/month. How often do Vodafone update their plans - is there anything expected soon?
I was on a 24months contract Mobile broadband and got a pocket wifi, I am wondering is it already unlocked? if not how to unlock the pocket wifi to use another network???
what about for the pocket wifi that is prepaid (bought from store $40) ???? is it possible to unlock and use it for another network e.g. optus?
I used huawei pocket wifi with $90 plan (25gb), and today I bought Huawei wifi cube 4g. When i bought that cube, they gave me a prepaid sim which is free (6gb). After i was back home, i set up the cube and checked the internet speed. The speed was amazing. download speed 25.39~31.45 mbps : upload 20.85~33.50. However, my old sim which is $90 plan internet speed is download 4~7mbps : upload 2~3 mbps. i checked them in same place(my home) and with same device(huawei wifi cube 4g). I really do not know why my old sim internet speed too slow. please help me out....
For the past 2 days I have not been able to connect to www.vodafone.com.au or https://myaccount.myvodafone.com.au/ when connected to the Vodafone network yet when I use the library Internet it connects OK. This seems to be a problem with Vodafone DNS can you please investigate. Thank you
Hello, my turn to post a message 
I've recently noticed that my Huawei WiFi Cube 'disconnects' whilst downloading larger files, such as updates.
Specifically downloading files stop, no web pages open and the Network connection is marked with the yellow exclemation mark in Windows (10) showing no internet connection.
This only appears to happen when downloading a relativly large file ~500MB or more. I'm using the Ethernet cable to my PC.
After about 30 seconds or so this fixes itself, but kind of sucks to have to redownload files (when on a limited allownace)
Regards,
Alan
Since i start to use vodafone broadbank(USing 3G)for playing League of leagend, the game always reconnect, and it always change between 3G and HSDPA. I can't use broadbank for playing because it always reconnect and the pin is between 1000-3000.And the speed sometime is good sometime is bad. My roommate has broadbank (4G) is good .
Why???
Hi
I am unable to install the software for my 3G USB modem model K4203 on my Windows XP SP3 machine.
How should I trouble shoot this?
Thanks
Matt
I have a Lumia 930 on postpay plan, due to expire next year.
I note that the Weekly Software Wrap for 26 November 2015 (today) shows the Windows 10 update for Lumia 630 and Lumi 640 as "Pre-testing complete. No confirmed release date" but no mention of the Lumia 930 at all.
When will W10M be coming for the 930? Has Voda even done any testing?
I have an internet connection via a vodafone usb and the SMS text function has stopped working on the quick start menu page. I get a message "Message not sent" and instructions to check the phone number, message centre setting phone number and network coverage, but all are fine. What would the problem be?
I have just downloaded software version 5.1 for my Pocket WiFi 4G R216 from http://support.vodafone.com.au/articles/FAQ/Mobile-broadband-updates - when I run the software it asks for an "Unlock Code" - what is this or where can I find it?
Also in the "R216 v5.1 Upgrade Guide" it says "open the ‘Computer Management’ window, and select ‘Device Manager’ to check the ports you should see the ‘Vodafone Mobile Broadband Diagnostics Port’, I don't have these, on mine it shows "Remote NDIS based Internet Sharing Device #2" under Network Adaptors and nothing under Ports.
I previously had a R207 Pocket WiFi and this also showed "Remote NDIS based Internet Sharing Device #2" under Network Adaptors and nothing under Ports and I updated the software twice without problems and I didn't need an "Unlock Code".
I am using Windows 10 and also had Windows 10 when I updated my R207. The Requirements state Windows: XP/Vista/7/8 only
Hi, I have a pocket wifi 585u-82, I bought from Vodafone in 2012. Now, I am not in Australia.Yesterday, I just updated the software with a firmware that I found online the procedure went fine. But as I see the device working and there is wifi mark on the LCD screen but I can't detect wireless signal from pocketwifi on my other devices, and when I connect the pocketwifi to my pc it recognise it fine and I can install the pocketwifi software but it doesn't direct me to dashboard page. Another thing is that when the pocketwifi is connected to my Pc on network and sharing center under change adapter setting I see the Huaweibroadband connection is not connected and unplugged. When I turn on my mobile broadband I see a three logo on the LCD screen. the software I used to update my pocketwaifi is named (E585Update_1026.11.64.18.505sp01.exe)
What should I do? hope to help me.
best regards.
Cannot connect, blocked some ports?
can connect fine via other connections.
I have a pocket wifi device which i have used in Sydney Australia. I am visiting NZ and have a local sim card in the device but i cannot connect to the interent. So how can i check the device is unlocked? And what else do i need to do to get this working in NZ?
Urgent help would be appreciated!
Anthony
Hi,
I have just tried to log onto the internet with my prepaid Mobile Broadband - the white USB modem - and it did not connect like it usually does.
Instead of just connecting, the first time I tried today, it displayed a box asking for information like 'Access Point' (I think) as well as maybe a username and password? There was an option to 'Cancel' or 'Continue,' so I tried leaving all the fields blank and pressing 'Continue.'
After I tried that, it showed a pop-up window, like this:
When I clicked the notification, it did open a browser, which had the heading "VHA APN SETUP" and showed the message on a Crazy John's letterhead:
"You'll need to update the settings on your phone so you can continue to browse the web.
