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Device won't switch on
This afternoon I returned home and turned on my pocket wifi device only for it to get stuck on the vodafone symbol that appears when it first turns on (as shown in the image). I've turned it off and...
View Articledint get discount what ever i was offer while i sign up for new service
hi i sign up over the phone on 11/02/ 2015 , and i was explain about the discount which they offer $ 5 + 10 % off every month for 24 month contact on my $ 30 broadband plan , so i was happy to sign up...
View ArticleCancelling mobile broadband service
Hi There,I'd like to cancel my mobile broadband service please. I no longer have any use for it Thanks
View ArticleCancel the monthly mobile broadband
Dear Sir/ Madam, I will leave Australia for a long time and I want to cancel my monthly mobile broadband asap. I have no one to replace my mobile broadband contract. Please help me to cancel it. Thanks...
View ArticleCustomer loyalty and its non importance to Vodafone
I am coming to the end of my latest 2 year contract with Vodafone and contacted customer service to see what offers they had available for existing customers. I was advised that as I am on an old...
View Articledenim update
Does anyone have an exact date for when the rollout for the denim update will begin? Especially for the lumia 820. Thanks.
View ArticleSim
Hi l live in Melbourne, Australia.l'm a overseas student and l have two differnt number of Sim Card.l use one of that but l don't know how to use another sim card. Another card not fit my iphone 5s...
View ArticleGet another phone
hiI have two different size and number of sim card. One of that I'm using now and l want to get another phone for my another sim card. Two of them have a plan and another sim card isn't fit on my...
View ArticleCancel pocket wifi device
How do I cancel an old pocket wifi service (set up years ago) which I am still being billed for?
View ArticlePOP 3 settings for outlook using laptop with pocket wifi
Hi can I ask if someone could kindly forward the incoming and out going email setting for outlook on my laptop.Try as I might I cant find them onlineMany thanks in advance
View ArticleCancel mobile broadband contract
HelloI want to cancel my broadband contract but i dont know how much early exit fees i will need to paycould you please help me check it?thank you
View ArticlePocket Wifi is not connecting despite being on and 'connected'
Hi, My pocket Wifi is on, working and showing up, however it doesn't and won't connect to the internet. I can open to the dashboard with ease, (pocket.wifi/) and even on the dashboard it says that it...
View ArticleLumia 820 software update
ive been looking at the software update weekly posts and last month it said testing was in progress,now I look today and it says awaiting software expected in February yet we are in March,so my...
View Articlefirmware update for Pocket WiFi Extreme [R208] - from v6.0 to v8.2
Hi, I've downloaded the firmware patch (R208MobileWifiFirmware_v8.2.exe) & tried to apply it according to the instructions (Pocket_WiFi_Extreme_R208_Firmware_Update_Guide.pdf) but the firmware...
View ArticleCanceling mobile broadband
Hi,I would like to cancel my mobile broadband. I had a mobile plan with vodafone and I would still like to continue with this but just cancel my broadband internet which I am paying month to month. I...
View ArticlePocket Wifi Dropping out every 5-20 minutes
I recently purchased a 4g Pocket Wifi and the connection will drop out every 5-20 minutes for a period of 5-60 seconds before reestablishing connection. This happens on both PC and Android Tablet for a...
View ArticleWhich Lumia for best coverage
With all the varying frequency support etc it's hard to ascertain which Lumia would get the best out of the Vidafone Network. I was about to buy a lumia 735 because of the good pricing at the moment...
View ArticleCancel pocket wifi device
i would like to cancel my pocket wifi service(no contract)and im wondering whether i can do it online or not?
View ArticleNo Nokias or Windows Phones available???
I am about to upgrade my plan and was shocked/disappointed to discover that Vodafone do not offer Nokia or Windows Phones as a 'phone on plan' option anymore, can anyone tell me why this is so? I...
View Articlecancel completed pocket wifi contract
Hi I wish to request you to cancel my wifi contract. I went to the vodafone store where I had signed the contract earlier. They asked me to contact you. I have decided to get a home phone-internet...
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