website loads briefly, then disappears
hey there,have this weird problem where if i go this this website or its contents, it loads for about 1 second then disappears to leave a blank site....
View ArticlePS Vita: Havent received free game code
I bought a 3G PS Vita from EB Games and have activated and recharged my Pre-paid plan on the 1st of July. I still haven't recieved my code and wondering where it is. I have been able to use the service...
View Articleold computer can't connect to internet through pocket wifi USB cable
Hi guys, I've been stuck by this for a very long time...I have a 8-years old computer running on windows xp, and trying to connect to the internet through the pocket wifi by USB cable. The...
View ArticleRecharge is Failing
When I attempt to recharge with my credit card through the VF MyAccount I keep getting this message:Sorry, something didn't go as planned- Sorry, something didn't go as planned. Please close your...
View ArticlePocket wifi has number continually scrolling on display
Since lunchtime today, where connected was normally displayed on my pocket wifi device, I now have the following numbers: 450887D63739. I have also noticed that it is dropping out more than it normally...
View ArticleCrazy Johns Pocket WIFI Device Unlock????
Hi there, I purchased a prepaid pocket wifi device from Crazy Johns prior to the takeover by Vodafone and I was wondering how would I go about unlocking the device so I can transfer it to vodafone. I...
View ArticleMultiple sms data usage warnings
In the previous 2 months I have received multiple copies of the 50% data usage sms. The June one I received 9 times (identical in every way), The July one is now at 11 times. All bar 2 of these 20...
View ArticleVideos not playing in 3G, but playing fine in Wifi network
Hi, I have Samsung Galaxy Note 2 and am vodafone prepaid customer for a long time. Recently I changed my phone to Samsung from Nokia. Hence I was forced to change the older SIM to Mini SIM card since...
View ArticleExtremely poor reception
Hi, I experienced extremely poor reception and very very unstable connections yesterday (31-Jul-2013). Since 9am yesterday, the modem was looping these steps:1. "No Network" for 5 mins.2. "Limited...
View ArticleMobile connection not possible. But connection is active
Hello I have a K3565-Z 3G modem and I have used Vodafone Mobile Connect Lite for 2 years. As there were connection problems, I decided to update the software. I found Vodafone Mobile Broadband 10.3 and...
View ArticleNeed to close my mobile broadband account
hi, i would like to close my mobile broadband account, its no longer needed, to many dropouts & its just not reliable enough. Ive already upgraded the USB modem recently but its just not...
View ArticlePocket WiFi E585 Post Paid to PrePaid
G'day, I have a VodaFone Pocket WiFi E585 which was on a PostPaid Contract which I had Cancelled at the end of Contract, some 6 months ago. I would now like to reactivate the Pocket WiFi E585 using...
View ArticleCustomer Service Complaint-Burwood Store
I recently returned from the Vodafone store in Burwood and have never experienced such humiliating customer service. The level of professionalism was virtually non-existant. At the same time as typing...
View ArticleUnable to cancel pocket wifi contract
Hi, I hope someone is able to help me with this.I recently got contacted on the phone by Vodafone last Tuesday (13/8/13) and they were telling me that since I've been with them for 2 years, they would...
View Articlei cannot receive my temporary password for prepaid mobile broadband
i cannot receive my temporary password for prepaid mobile broadband nor register my slim in my Samsung galaxy tab 2 10.1i have gone into settings done all apn etc turned off n on its crazy help please
View ArticleMy vodafone usage unavailable
Havebeen unable to access my vodafone for some time now this month. This means I can't access details of how much broadband I am using on the post paid account. The web page isunavailable and the...
View Articleusb modem k3771 connection issues
Hi im am trying to setup a ysb modem k3771 for my cousin is it normal to have to connect via the Vodafone app then go down to internet connections near the clock and click connect to Vodafone AU. this...
View ArticleSim Swap from Regular Sim to Micro Sim not working after 22 hours
Hi Guys, My old Nexus One died after almost 4 years ( I think i melted it :P ), so I decided to get a Sony Xperia Z. I received this yesterday and went to the store yesterday to do a sim swap... they...
View ArticleUnusable Network
Hi, I have a 12mth contract with the Huawei HB4F1 pocket WiFi when i went into purchase this modem i already owned a pre-paid vodafone usb modem which i only use for youtube and xbox gaming and that...
View ArticleMobile broadband connection issue
Recently moved to Vodafone prepaid from 3 and not getting any signal therefore cannot connect. Rang Vodafone on Friday 30-08-13 at 9.45am to transfer over from 3, gave the Vodafone sim card serial...
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